Paessler PRTG Enterprise Monitor (PPEM) is simply one of the best monitoring tools for monitoring an enterprises infrastructure and network. Martello iQ, directly integrated into PPEM enables data correlation from multiple PRTG instances and allows teams to easily design service dashboards and manage Service Level Agreements. To expand PPEM usage across the IT environment, teams need to be able to smartly integrate alerts into ITSM tools and correlate its data with cloud platforms monitoring statistics.
Martello iQ is already a part of the PPEM license as an ITOps Board, this means that by simply expanding its capabilities IT teams are able to quickly subscribe to additional integrations.
Instantly, the ITOps Board capabilities can be used for cloud and hybrid environments as well as any additional monitoring tools. ITOps Boards also can integrate with your existing ITSM tools to correlate alerts into service incidents and dramatically improve the service remediation process.
A large energy company in Northern Europe was using PRTG for several years to monitor their central network and several on-premises applications – they now faced the additional challenge of moving to a cloud platform. They wanted the ability to display PRTG and cloud service health data within a single pane of glass that communicated with ServiceNow to proactively manage incidents during migration.
Martello iQ was able to provide end-to-end service delivery health dashboards to the cloud
architects and IT management. Temporary hybrid and future cloud platform reports are now
shared between IT engineering, operations, support and management to ensure optimal
service delivery of critical business applications.
TREE VIEW: TOP-DOWN VIEW FROM SERVICE TO COMPONENTS
ELASTICSEARCH POWER ACROSS IT ENVIRONMENT
CUSTOM SERVICE DASHBOARDS FOR ALL SERVICES
SLA MANAGEMENT FOR CLOUD AND HYBRID SERVICES