While Azure Monitoring is very good at presenting technical information metrics for monitored assets, translating this information into Service Level views is highly difficult, if not impossible. The problem arises when IT needs to share service management information about Azure services with the NOC, Helpdesk, or Management and is even more challenging when multiple subscriptions & tenants are managed.
Martello Vantage DX for Azure Monitor is a Service Management monitoring platform that brings together metrics from the entire Azure environment (subscriptions and tenants), correlates them with your existing infrastructure and network monitoring tools to create actionable Service Level and SLA dashboards.
Central IT provides Azure subscriptions (500+) as a service to multiple Business lines and subsidiaries. For internal compliance purposes the IT team needs to define and report on Azure PaaS and end-to-end SLA.
Martello Vantage DX was deployed to provide an overview of the entire Azure environment and define, enforce and report on internal Service Level Agreements.