Martello BLOG

At Martello, we have really seen firsthand the significant impact the ‘small ripples’ of our Employee-Directed Gift Program are having as they make a BIG impact in the community. So, you could say that we were pretty proud this month to accept on behalf of our CEO, Bruce Linton a Telfer Private Sector Leadership in Advanced Technology award from the Canadian Advanced Technology Alliance (CATA) that recognized Bruce’s leadership in implementing our Employee-Directed Gift Program. This award was a public validation of what we already knew to be true –the impact of this program is significant because it is a reflection of our employee’s passion and commitment to community enrichment. Read on to see where these ripples are headed next!

SidebarSpecialOlympicsImagine how that perfectly smooth, stretch of ice looks to a young skater. All that possibility…From the time Martello’s accountant, Li Yao’s daughter was young, she knew that she wanted her to have the opportunity to learn to skate. So Li chose to enroll her in the Goulbourn Skating Club to learn the skills to become confident on the ice. She has quickly excelled at skating and is at home on the ice, loving her time at the Skating Club.

Empowerment Through Sport

Every year, Special Olympics Canada sponsors programs that take place in local communities throughout Canada. The programs vary, but each of them are specifically focused on enriching through sport, the lives of Canadians who have an intellectual disability – allowing everyone the chance to compete. The Goulbourn Skating Club wanted to be a part of one of these programs and so stepped forward to host Skate Canada Regional Special Olympic Skating Competition. This competition supports over 40 Special Olympic skating athletes of all ages and skill sets and opens up the opportunity to those who might not otherwise have the chance to participate in a skating competition. Driven by volunteers, the Goulbourn Skating Club is an organization that counts on the support of its members to offset the costs to run events and maintain an active skating community. When Li heard about the plans her daughter’s skating club were making to host the Skate Canada Regional Special Olympic Skating Competition, she knew that she wanted to use her Employee-Directed Gift to support this amazing event.

The event, held this past February 2017, offered athletes an enriching and rewarding experience and allowed them the opportunity to compete and succeed on the ice. “I have been able to see my daughter gain confidence on the ice as she developed her skating skills. When I learned that the Goulbourn Skating Club was planning to host a Skate Canada Regional Special Olympic Skating Competition I wanted to support the event so that more kids could have the chance to experience my daughter’s love of skating.” said Li Yao. Making these events possible takes a lot of hard work and an army of volunteers but are important as they allow all athletes to share the joy of sport at all levels. “Donations like those made by Martello Technologies helped us host the Skate Canada Regional Special Olympic Skating Competition. This is an event that that enriches through sport, the lives of Canadians living with intellectual disabilities and allows everyone the chance to compete on the ice. As a skating club, we were excited to be able to make such a significant donation to support the Special Olympics efforts to maintain their programs and initiatives.” said Kevin Timmins, Goulbourn Skating Club President.

QuoteThe competition was a great success and Martello was proud to once again promote the value of inclusion, by playing a small part in an amazing event, that empowers intellectually disabled athletes through the personal confidence that comes with participating in a competition. We are not done yet! Stay tuned to see where Martello’s ripples of change extend next.

Know when a voice quality problem is happening, for proactive support and customer satisfaction.

This release of MPA supports monitoring of SIP Trunk Voice Quality, for real-time identification of voice quality problems.
MPA now shows media quality as received at:

  • the MBG (near-end)
  • at the SBC/Gateway (far-end)
  • for the LAN side (ICP) of the MBG
  • the WAN (Internet) side of the MBG

This feature requires MBG Release 9.0 or later; far-end media statistics require RTCP support.VoiceQuality
Looking for more? Check out our Mitel Performance Analytics page or our latest MPA demos.

CATA Innovation Award Sidebar It’s no secret that Canadian tech companies are competing for the best and brightest talent to drive innovation. Here in the Kanata North tech hub, where 75% of tech companies have fewer than 50 employees, it can be daunting for growing tech startups to compete with the perks offered by larger players. However, it’s becoming increasingly clear that small companies can have a big impact: with corporate culture. We know that corporate culture has become the number one tool to attract and retain talent. By taking a thoughtful approach to corporate culture, tech players of any size can attract and retain talent.

Building and maintaining a positive culture has always been important at Martello. From our hiring and onboarding practices to social activities and the way we communicate, we’re deliberate in the way we nurture the culture that our team members can count on. Last year, we decided to build on one of the elements that had become key to our culture: giving back to the community. The Employee-Directed Gift Program, launched in 2016, was the result of Martello CEO Bruce Linton’s vision and garnered Bruce a Telfer Private Sector Leadership in Advanced Technology award last evening from the Canadian Advanced Technology Alliance (CATA). The award recognized Bruce’s leadership in building a positive corporate culture, with the Employee-Directed Gift Program at the heart of our culture.

How has the Employee-Directed Gift Program positively impacted our corporate culture? It encourages and supports employees as they contribute actively within their communities. We’re a group that has always enjoyed giving back to the community, whether it’s riding the Big Bike for Heart & Stroke, or competing in the Corporate Food Sort Challenge for the Kanata Food Cupboard. So by supporting the organizations that matter most to our employees with the Employee-Directed Gift Program, we’ve created a ‘perk’ that Martellians appreciate. Here’s what some of our team members had to say about the program:

“I’m proud to work for a company willing to contribute to a community activity like that.  I find that people are generally surprised and impressed that a small company would have this type of program, as well”.

“To me, the gift program is the sign of a maturing company that sees its role in the larger community context. As an employee, I like the fact that we are healthy as a company but also not greedy and willing to give back”.

“There are many companies with charitable giving programs and many companies that ask employees to contribute time or money to charitable events; however, Martello is the only company I know that asks its employees what matters to them and then backs them in making the world a better place.  I think a core value at Martello is simply “people being nice to each other,” and the program helps to nurtures this”.

We’ve coined the term ‘Ripple Effect’ to describe the impact this program has, both in our community and within Martello’s walls. Not only have we strengthened our corporate culture, we’re affecting real change in the community. In just 9 months, we’ve supported a dozen organizations in activities ranging from building a school in the Dominican Republic to providing real-time captioning at cochlear implant support group meetings. We’re collectively proud of these achievements and committed to seeing the ripples expand and sweep out into the community.

Every company will take a different approach to nurturing its unique culture, and Martello’s Employee-Directed Gift Program is just one tangible example of how taking an innovative approach to culture can bring teams together. We’re proud that this model can not only help bolster our culture, but also has a lasting impact on our community.