While Microsoft provides a reliable service, interruptions can happen at any point between your users and Microsoft 365 services. Anytime a performance or service delivery issue arises, there is a material impact on productivity and profitability. To deliver a productive Microsoft 365 experience, it is critical for Enterprise IT teams to proactively understand the end-to-end service quality.
Without a holistic way for IT teams to monitor Microsoft 365 service quality delivered to end users, productivity, financial losses and overall business impacts can occur.
of performance issues enterprises face with Microsoft 365 are caused by their own infrastructure and network.
of end-users open IT tickets when an application is slow.
Martello Gizmo provides the only Microsoft 365 user experience monitoring tool that truly measures the quality of the service delivered to all enterprises’ sites. We enable IT with precise insights and a holistic view to manage the end user experience.
Through real-time and powerful historical dashboards, IT gain a complete view of the Microsoft 365 service quality delivered to – business lines, from anywhere.
True representation of the Microsoft 365 user experience through 24/7 synthetic transactions that tests the service exactly as users would: Microsoft Teams calls and video, SharePoint upload/download, set a meeting in Exchange, send an email, etc.
Dedicated to complex Enterprise architecture. This includes Microsoft Exchange on premises, Edge and also hybrid identities such as Azure AD Connect and ADFS.
Specifically designed alerts focused on service degradation and the user’s experience. Be alerted only when it matters with actionable data to reduce your mean time to repair.
Real time and historical service performance dashboard with built-in SLA for every major workload. Easily understand service degradation patterns to improve overall end-user experience and adoption.
Martello allows you to use your network monitoring tool at maximum efficiency by pointing exactly where and when issues are happening with Microsoft 365.
Application Performance Monitoring (APM) excels in web performance analysis, while combining our true user experience with their traffic analysis enables a 360 view of the entire Microsoft 365 environment.
Real User Monitoring (RUM) tools combine with Martello’s proactive approach to Microsoft 365 service quality monitoring to monitor the service 24/7 to prevent and troubleshoot any issues end-user experience.