While Amazon Cloud is very good at presenting technical metrics for monitored assets, translating this information into Service Level views that management or businesses can understand is very difficult. This problem also arises when the IT team needs to share service management information about Amazon Web Services (AWS) with the NOC and helpdesk, or management. It is made even more challenging when multiple cloud services such as Azure or Google are managed.
Martello Vantage DX for AWS is a Service Management monitoring platform that brings together metrics from Amazon CloudWatch, correlates them with your existing infrastructure and network monitoring tools to create actionable Service Level and SLA dashboards. It also gives IT a single pane of glass for all cloud services including deep dive monitoring capabilities for Microsoft 365.