Martello Vantage DX has been designed to constantly measure the availability and performance of the Microsoft 365 service and voice quality of Microsoft Teams from anywhere it matters thanks to it’s synthetic transactions capabilities.
Thanks to that, you can easily define OLA focus on user experience that you can share with your Business lines.
On top of that, by testing and measuring Microsoft Exchange, SharePoint, OneDrive, and of course Teams services quality from any location, 24/7 and correlating this data with our network path analysis and your existing network and infrastructure monitoring data, Martello Vantage DX offers complete visibility into everything that is affecting Microsoft 365 service quality. You can then create custom service performance reports that encompass every key component of the service delivery.
Furthermore, thanks to our Microsoft Teams call quality data, you can create specific SLA for voice quality delivered to any of your users whether they work at the office or from home.
SLA, OLA, and performance reports are automatically provided, pinpointing the root cause of breaches whether the source is at the user, network, infrastructure, ISP or Microsoft level.
They can be securely shared internally or externally to justify and understand the overall performance of the services provided to your business lines or customers.