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Consistently topping vendor lists for its range of unified communications solutions, Mitel leads the industry with flexible solutions that meet customer needs, whether cloud-hosted, premise based or hybrid.

Customers are increasingly opting to protect their investment in these systems, with fault & performance management capabilities. Designed specifically for Mitel solutions, MarWatch software provides secure remote access, system performance monitoring and alerts for Mitel unified communications solutions, on a 24/7/365 basis. We recently spoke to customers using Mitel MarWatch.

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May 29, 2014

The appeal of the cloud for channels and their business customers is both persistent and pervasive. Hosted IPT services are expected to more than triple between 2012 and 2017. To keep up, communications infrastructure is moving into the cloud and unified communications offerings are being built out and strengthened with a suite of hosted software, hosted solutions, and software-as‐a-service (SaaS).

The resulting complexity of ‘anywhere anytime’ operations can prove costly to service providers. Their business customers have high expectations for round‐the-clock assurance on service availability, quality and security, and low barriers to switch providers if they are not satisfied.

This is the ground where Martello Technologies is proving invaluable with its remote service software, MarWatch. MarWatch delivers simplified, proactive and powerful management and monitoring for unified communications applications.

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