Microsoft Teams performance excellence: IT blind spots and remedies
Unlocking Microsoft 365 Excellence: EMA Report Reveals Performance Secrets
In today’s modern workplace, Microsoft Teams is the linchpin of productivity and customer experience. For the first time, a report launched today uncovers a critical IT blind spot when it comes to Teams, revealing its impact on the customer experience. Join EMA analyst Valerie O’Connell as she reveals insights from ‘The State of Microsoft 365 Performance Management’ report.
Discover Key Takeaways
Boost your Business
81% of revenue-driving Microsoft Teams users face performance issues, killing both productivity and the customer experience. Discover how this impacts your bottom line.
Understand why 43% of Teams users resort to workarounds, leaving IT teams in the dark and jeopardizing overall productivity.
Only 7% of IT teams have an accurate view of Microsoft Teams performance. Understand how critical blind spots hinder effective issue detection.
Discover how cost-effective SaaS solutions to proactively manage Teams’ criticality can revolutionize your IT strategy and staying ahead of performance issues.
Who Should Listen
Are always in reactive mode, struggling to get ahead of Teams issues.
Waste time trying to identify and resolve issues.
Have critical visibility gaps in Microsoft 365 or Teams and lack a single source of truth.
Can’t focus on strategic projects due to firefighting, consuming too much time and resources.
Lose revenue due to excessive calls with customers to resolve Teams issues.
Struggle with Teams performance impacting customer-facing teams and customer experience.
Face significant company-wide productivity drops during Teams outages.
Manage a hybrid workforce who needs the best Microsoft 365 experience, anywhere, anytime.
Meet our Speakers
Research Director | Digital Service Execution at EMA