We understand as a top tier ISV partner that Teams has become mission-critical for your customers and the need for 24/7 reliability has never been greater.
With developments in Teams Phone, enhanced offerings such as Teams Phone Mobile and Microsoft Teams Rooms we recognise the importance of ROI for your customers’ Microsoft cloud services by maximizing the quality of service delivered to end-users.
Are your customers moving to the cloud, or are they already there and considering their telephony infrastructure? Our customers have taught us that these important decisions require time, resources and investment. In order to make the next move in their Modern Workplace journey they need visibility and confidence to progress.
Martello values the relationship with Microsoft and we work with sellers to boost ACR and contribute towards Teams MAU and Teams Phone adoption ambitions.
We have already achieved success in FY23 and are wanting to help you to achieve more in FY24.
Vantage DX™ is the only Microsoft recommended, comprehensive out-of-the-box monitoring solution made for pinpointing and resolving Microsoft Teams performance issues.
The Microsoft Office 365 performance monitoring solution gives IT teams complete visibility into the user experience. Vantage DX has tools to rapidly detect, resolve and minimize issues before they become business problems. This includes Teams, OneDrive, SharePoint, Exchange and Microsoft Office 365 applications.
Discover Martello Vantage DX on the Microsoft Azure Marketplace today and unlock the potential of proactive Microsoft 365 and Teams monitoring.
“Why Martello is important to us today is that within our whole collaboration strategy we’re focused around employee experience and customer experience. Martello fits well in that space because it is, I’d say, one of the better tools for being able to measure and manage that experience on a proactive basis.”
Richard Heaps, Head of Collaboration Product Management Communication Services at OBS
“Often users don’t report a poor experience, they simply grow accustomed to subpar calls. After deploying Vantage DX, not only were we able to more quickly identify the cause of user-reported problems, but we were also able to use the dashboards in Vantage DX to see which users were having a consistently poor experience. This meant we could proactively address the problems impacting these individuals and offer them a better, more productive user experience.”
Chris Brown, Head of Service Delivery Berry Bros. & Rudd