Martello BLOG

Customer Success: Libro Credit Union Avoids Voice Quality Problems with MPA

An organization that calls its customers ‘Owners’ is sure to prioritize customer service. Libro Credit Union has 70 years of history serving the families, farms and LibroCreditUnion_colourenterprises of southwestern Ontario, Canada. Libro serves its customers in 31 branches, by phone or online. Reliable, high quality voice communication is important to Libro. After investing in a Mitel MiVoice Business solution, Libro invested in Mitel Performance Analytics, UC performance management software. It’s a solution that’s paid off – with network problems resolved before they can negatively impact service quality.

Read the Libro Credit Union Success Story