Skip to main content
Back to Blog

A Look at How Carleton University uses MPA

“The Mitel Performance Analytics monitoring gives us confidence that we can avoid downtime.” – Richard Lefebvre, Voice Services Manager, Carleton University
Carleton-UniversityCarleton University is a leading post-secondary educational institution in Canada’s capital city of Ottawa in the province of Ontario. The university has a rich history, graduating more than 130,000 students since it opened 7 decades ago. Today, approximately 28,000 full- and part-time students are registered in more than 65 disciplines. Carleton University uses a Mitel unified communication solution to provide voice, contact center and conferencing capabilities throughout the 35 buildings on its campus—including two of its eight residence buildings.
Carleton wanted a solution that would give them confidence that these systems would be monitored around the clock for minimal downtime, and help them make better use of their in-house IT resources. Mitel Performance Analytics has delivered, helping Carleton to avoid downtime and use IT resources more effectively. Read the Success Story.
Share

Recent Posts

Microsoft Teams Service Excellence
Blog

3 Tips to Deliver Microsoft Teams Service Excellence

As we continue to see Microsoft Teams usage skyrocket, now more than ever, users are depending on Microsoft Teams service…

Read more
Microsoft Teams performance
Blog

Get the Ultimate Microsoft Teams Performance Guide

Many organizations around the globe who have moved to Microsoft Teams over the past few years have done so in…

Read more
microsoft teams monitoring
Blog

Proactively Deliver a Better Microsoft Teams Experience

Legendary wine and spirit merchants Berry Brothers & Rudd arm their IT team with deep Microsoft Teams visibility to speed…

Read more
Return to top