Monitor and analyze all relevant data in an easy and accessible way through Service Dashboards. Generate a 360-degree view for customer support agents, team leaders and C-level executives to gain insight about what is impacting the network. Measuring the user’s digital experience will show areas of opportunity for overall improvement.
Remove alert notice and ensure critical alerts get to the right people for faster resolution time.
Organizing and storing your data in a single pane of glass helps IT staff find the root cause of the issue faster.
Restore “normal” service operations as quickly as possible with an Incident Management Workflow that makes sense for your business.
Organizing actionable data into different dashboards for various stakeholders ensure that everyone is getting the right information for their role.
Streamline and optimize processes by using a structured approach with data collected to improve the way services are delivered.
Decrease MTTR and Increase Business Uptime
Dashboards for Every Stakeholder
Focus on Service Availability, Not Servers
Easy Management of All Your IT Data