Monitor and analyze all relevant data in an easy and accessible way through Service Dashboards. Generate a 360-degree view for customer support agents, team leaders and C-level executives to gain insight about what is impacting the network. Measuring the user’s digital experience will show areas of opportunity for overall improvement.
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How It Works
Why Vantage Dx Analytics?
Features
Alerts automatically provide clear impact analysis
Remove alert notice and ensure critical alerts get to the right people for faster resolution time.
Gain insight into what is being impacted on the network
Organizing and storing your data in a single pane of glass helps IT staff find the root cause of the issue faster.
Improve Incident Management and Workflows
Restore “normal” service operations as quickly as possible with an Incident Management Workflow that makes sense for your business.
Visualize data through comprehensive Service Dashboards
Organizing actionable data into different dashboards for various stakeholders ensure that everyone is getting the right information for their role.
Service Modelling allows users to create services based on business needs
Streamline and optimize processes by using a structured approach with data collected to improve the way services are delivered.
Benefits
Decrease MTTR and Increase Business Uptime
Dashboards for Every Stakeholder
Focus on Service Availability, Not Servers
Easy Management of All Your IT Data
Do you want to see how it works? Sign up for our 30-day free trial for Martello iQ and test our solution directly in your environment.