5 Ways Martello iQ Helps Improve PerformanceIT Service Management
With the demand of real-time services putting new stresses on networks, IT administrators are always having to troubleshoot new issues that arise. Looking at data from various platforms, they are swivelling in their chair from one screen to the next attempting to pinpoint the root cause of the issue. It can often take time to sift through the data and dig deep enough to find where the problem actually lies. Martello Vantage DX is a powerful IT Operations Analytics solution that consolidates data from multiple monitoring, IT service management and business applications to apply analytics and a clear view of what is happening in your IT environment. With a single dashboard of data, IT staff are now able to troubleshoot and report more effectively, while decreasing downtime and enhancing productivity.
Check out our short video series on how Martello Vantage DX helps to improve overall performance.
Challenges: Shift to Remote Work
Remote work is creating new stresses and challenges for people who need to manage both the network and the delivery of the services. IT admins are on the front line of the remote work challenge and many are looking for ways to adapt in what appears to be our “new normal”.
“IT departments no longer have the same level of control and visibility over the components that serve that service. – Rob Doucette, VP Product Management”
What is Martello Vantage DX Analytics?
Are you overwhelmed by your IT monitoring and service alerts? Find out how Martello Vantage DX solves problems by putting the critical issue right in front of you on clean and personalized dashboards that can be accessed anywhere, from any device.
Application Performance for Microsoft Office 365
Companies are required to quickly shift and enable their workforce to effectively work from home. See how we can help manage the delivery of Microsoft Office 365, so you can understand when there are outages.
“You’ll be proactively notified when there are challenges or problems in your Office 365 environment and you can consolidate that with other data that you may be interested in.” – Rob Doucette, VP Product Management
Martello Vantage DX Demo
Are you juggling too many IT monitoring and service management tools? Make sense of your IT data with a clear view of what’s happening in your IT environment from a single dashboard.
“We focus on making it very easy for you to share. Everyone understands a webpage and everyone understands red, green, yellow has been a problem.” – Justin Boerrigter, Technical Sales Manager
New Ways to Meet or Exceed SLAs with Martello Vantage DX
Be proactive in detecting performance degradation with Martello Vantage DX’s Service Level Agreement (SLA) Reporting. Interested to see how this works?
“You can define a service level agreement for your critical services, you can set a goal, we can help you track that goal and give you the information that you need not only to understand if you didn’t meet your service level agreement why you didn’t meet it and give you enough information that you can understand how you can fix that going forward” – Rob Doucette, VP Product Management
Did you enjoy seeing Martello Vantage DX in action? Cut through the alert notice and consolidate data into actionable intelligence you can use to improve performance for your entire IT infrastructure.