Much has been said lately about the impending death of premises-based unified communications, and the growth of cloud-hosted solutions. Infonetics’ annual business cloud VoIP and UC services report forecasts cloud-based UC revenue growth of 13% this year, following a 20% increase in 2013. While premises-based UC dominates today’s installed base, its growth forecast is flat, […]

A recent study on Johns Hopkins Hospital addressed the rising alarm rate (a whopping 350  alarm conditions per bed, per day on average) in hospitals, and the dangers resulting from ‘alarm fatigue’ – the desensitization of staff to alarms. Alarm fatigue in hospitals has resulted from too many monitoring devices, alarm thresholds set too low, duplicate […]

Mitel unified communications (UC) equipment is popular in the education community, favoured for its flexible and budget-friendly business communications tools. Mitel authorizedPARTNER MXN Corporation works closely with a number of school boards, colleges and universities. MXN uses MarWatch fault & performance management software to simplify monitoring and management of Mitel UC systems in schools. We […]