We have had an amazing year at Martello with many business achievements to be proud of. As a company that prioritizes culture, a true measure of our success and satisfaction in 2017 has been the growth of our Employee-Directed Gift Program and being recognized with a second Employees’ Choice Award. Last Thursday was a special […]

With the recent release of Mitel Performance Analytics (MPA) we have improved the way in which trunk utilization data is displayed, for simplified capacity planning. Why monitor trunk utilization? Trunks that are overcapacity can cause busy signals and other problems. Conversely, knowing that trunks are underused can avoid the cost of adding capacity. Instead of […]