How important is preventing downtime? For attendees of this week’s HITEC 2014 show, it’s top of mind. That’s because the success of any hotel relies on providing a high level of guest service, and failure of the business communications network can have a significant negative impact on guest service. Martello’s Director of Sales Pardeep Koonar […]

Established in 1891 as a small privately owned foundry and machine shop, GIW Industries is a manufacturer of standard & custom centrifugal slurry pumps. After more than a century of facility expansion and technology growth, in 1996 GIW became a full subsidiary of KSB Group, one of the leading producers of pumps, valves and related […]

Doug Bellinger joined Martello in May as VP, Research & Development. In this role, he takes responsibility for guiding future product development, as well as managing Martello’s growing team of developers and operations staff. Q: Why did you decide to join the company? I love to work in a fast growing start up environment. Opportunities […]

Managing a unified communications (UC) network infrastructure that extends to multiple locations can be challenging. In the 24/7 hotel industry, uptime is critical to guest service, making this task even more daunting. Firmdale Hotels tackled this problem head-on, deploying MarWatch fault & performance management to monitor and manage service quality for their Mitel UC solution. […]

Consistently topping vendor lists for its range of unified communications solutions, Mitel leads the industry with flexible solutions that meet customer needs, whether cloud-hosted, premise based or hybrid. Customers are increasingly opting to protect their investment in these systems, with fault & performance management capabilities. Designed specifically for Mitel solutions, MarWatch software provides secure remote […]