SD-WAN: AFFORDABLE, EFFICIENT HSIA
A failure of high-speed internet access can cost hotels dramatically with the loss of guest loyalty and revenues. Business travelers have a critical need to connect to corporate applications such as email, VPN, shared documents and internal Web applications. Also, with Internet-based applications like VoIP, SkypeTM, SlingBoxTM, BitTorrentTM, and YouTubeTM, user demand for bandwidth is increasing, and existing links can quickly get saturated.
Martello’s Link Balancers provide affordable, efficient multiple Internet link management to hospitality providers. With links from multiple sources on multiple technologies, Internet access uptime can reach 99.999%, ensuring connectivity to demanding business customers and enhancing guest loyalty.
Cost reduction is also achievable by removing some more expensive links such as T1s and combining them with low-cost DSL or cable modems. Properties can deliver on the promise of constant and reliable Internet access while reducing monthly operating costs.
UNIFIED COMMUNICATIONS (UC) PERFORMANCE MANAGEMENT: RELIABLE COMMUNICATIONS AROUND THE CLOCK
Managing the performance of UC systems on networks can be challenging in the 24/7 world of hospitality. Dropped voice calls, delay or echo can disrupt both employee and guest communication, negatively impacting the guest experience. Martello’s software monitors and manages the performance of UC systems, reporting on key metrics such as voice quality, delay, jitter and packet loss.
Martello’s Vantage suite includes UC Network Health Testing and UCScore, a network site qualification tool. Vantage ensures that hospitality providers can prevent, detect and address network problems impacting UC performance, and have them resolved before they can impact the guest experience.